Frequently Asked Questions

We want you to feel 100% confident in us. Click on the bubbles below to get some questions answered. 

1) Fill Out the Contact Form
On this website, fill out the contact form so we can check our availability and decide which package would work best for you. 

2) Meeting
Once we email back and forth we would love to do a phone call/ Facetime/ face to face meeting to make sure you have all questions answered.

3) Sign the Contract
Nothing crazy, it's a simple contract that makes sure we are on the same page.

4) Pay the Retainer
We ask for a 50% retainer to book your wedding date. We also have monthly payment options available so don't be afraid to ask!

5) Do a Happy Dance!
You're all set! You can check it off your list of wedding things to do!

"We want to hire you! How do we book?"

How to book

Photo Limit

Delivery

Covid-19

How to book

Photo limit

delivery

Covid-19

HECK NO! We want you guys to get as many photos as possible. We don't limit the amount of photos returned because there are too many good ones to choose from. 

"Do you limit the amount of photos returned to us?"

How to book

Photo Limit

Delivery

Covid-19

Photos:
The photos will be delivered through a customized e-album. This album is personalized with your names and organized based on what photoshoot it is ex. engagements, bridals, etc. This album does expire after a month so downloading your photos is very important. When the album is delivered to your email, there will be downloading instructions and your album expire date.

Videos:
The videos will be delivered to your email through WeTransfer. This allows you to download the video in the highest resolution to any device to be able to share with family, friends, and even on social media.

"How do you deliver the photos and videos?"

how to book

Photo Limit

Covid-19

With the uncertainty of COVID-19, we want to help in any way possible! If something really tough comes up & you have to post-pone your wedding the deposit can be applied to another date as long as we are available!! If we are not available on a date you choose to reschedule on, we would be willing to use the non- refundable retainer towards other sessions.

Luckily there are many talented photographers/videographers in our community that we know and trust to shoot your wedding day just as well as we would. We would hire associate photographers/videographers to cover us and then we would edit the photos/videos. It'll be as if we were there with you guys. 

"What if we have to postpone or cancel our wedding?"

"What if you guys get Covid-19 and cannot make it to our wedding?

Delivery

We are known for helping our clients feel comfortable in front of the camera! We use fun prompts to help the sessions go smoothly and get candid, raw emotions. Our couples always tell us how much fun the sessions are and how much easier the session was than what they were expecting. All you have to do is be crazy about one another and leave the rest to us!

"We are so awkward infront of the camera, how do you help us not be awkward to get the best media possible?"

posing

Turnaround time

When to book

Travel

posing

Turnaround time

When to book

Travel

Turnaround times vary based on time of year because some seasons are busier than others but here is the average wait time:

Photos:
Engagements & Bridals take 2 weeks. Weddings take 6-8 weeks

Videos: 
Love stories & First looks take up to 10 days. Weddings take up to 40 days.

"How long will we have to wait to receive our media?"

Posing

Turnaround time

When to book

Travel

The sooner the better. We have couples who book with us even a year in advance so reach out as soon as possible. Even if your wedding plans aren't 100% solidified, reach out anyways so we can start talking.

"How far in advance do you recommend that we book?"

Posing

Turnaround time

Travel

YES YES YES! We love traveling outside of Utah to elopements or destination weddings. We have traveled all over the world to shoot beautiful weddings so please reach out to us and tell us about your elopement/destination wedding! We can't wait to hear about it! 

"Do you guys travel? We want to book you for an elopement/destination wedding."

When to book

Have more questions?

get in touch